Innovation

At IBS Direct we embrace a culture of innovation in every aspect of how we serve our clients. From sustainable cleaning techniques and specialized employee training to hands-on project management and clear client communications, we utilize best practices and state-of-the-art technology to deliver the highest return-on-investment to every client.

Sustainability

Sustainability is a core value at IBS Direct and it is smart business for property owners and tenants who want to help protect the health of their employees and customers and contribute to the wellbeing of the planet. We take a holistic, cost-effective approach to “green” cleaning, utilizing state-of-the-art equipment, sustainable products, low-toxicity solutions, and best-practice green cleaning methods. By doing so, we minimize everyone’s exposure to harmful chemicals, optimize indoor air quality, and reduce negative impacts to the environment. As a member of the U.S. Green Building Council, IBS Direct has access to the most up-to-date information about sustainable cleaning protocols. We develop and implement Green Cleaning Policies in accordance with USGBC guidelines that help our clients achieve and maintain their buildings’ LEED certification (LEED for Existing Buildings: Operations & Maintenance).

Highlights of IBS Direct’s Clean Green Program™

  • Employees trained in the hazards, use, maintenance, disposal and recycling of cleaning chemicals, dispensing equipment and packaging
  • Environmentally sound and biodegradable cleaning products
  • Use of chemical concentrates with appropriate dilution systems to minimize chemical use
  • Specialized dust cloths
  • Vacuum cleaners with a four-level filtration system that captures airborne particles as small as one micron
  • Day Cleaning

Knowledge

IBS Direct’s senior management and on-site employees receive ongoing training and education so they can deliver the highest quality service to every client. In addition to private classes with certified instructors, our staff attends trade shows to learn about the latest trends in the industry.

Core areas of training include:

  • OSHA Workplace Safety Training
  • Day Cleaning
  • Cross-contamination
  • Equipment usage

Efficiency

We strive to make it as easy as possible for clients to interact with us and for our employees to interact with each other. To that end, we use WinTeam, the industry’s best software system. Beyond providing efficient management of service plans for IBS Direct’s management team, WinTeam’s user-friendly online interface enables clients to view and comment on service delivery reports, staffing plans, and invoices.

Team Work

The best organizations are one where the entire team, from senior management to front-line employees, works in unison toward a common goal. At IBS Direct, our highly motivated and professionally trained management team takes the lead in fostering a culture of cooperation. We value the hard work and expertise of every staff member and keep open lines of communication so we can continually learn from each other and consistently deliver the high-performance service our clients deserve. Senior management stays in frequent contact with each client to ensure complete satisfaction.

OUR PARTNERS

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3M
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Pro Team
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